Data deletion

Last updated: 25 September 2026 · Versione italiana

This is an English translation provided for convenience. If the two versions differ, the Italian version prevails.

This page explains how to disconnect your social profiles from WooopHub and how to have all your data deleted. It also serves as the data deletion instructions required by Meta (Facebook and Instagram), TikTok and Google.

1. Disconnect a social profile from WooopHub

  1. Log in to WooopHub at wooophub.com/entra.
  2. Choose the client the profile belongs to and open the connected profiles panel.
  3. Click Scollega (Disconnect) next to the profile.

That profile’s access token is deleted immediately and WooopHub stops publishing to and reading data from that profile. Posts scheduled on that profile that have not gone out yet will not be published unless you reconnect it. The history of past publications stays in your account until you ask for full deletion (section 3).

2. Revoke access from the platform

You can also remove access directly from the platform, without logging in to WooopHub:

  • Facebook: Settings & privacy › Settings › Business integrations (or “Apps and websites”) › select WooopHub › Remove. You can also tick the option to delete the posts published by the app.
  • Instagram: Settings › Website permissions (or “Apps and websites”) › Active › WooopHub › Remove.
  • TikTok: Settings and privacy › Security and permissions › Apps and services › WooopHub › Remove access.
  • Google: go to myaccount.google.com/permissions, choose WooopHub and click Remove access.

After revocation the token stored by WooopHub no longer works and cannot be used to publish or read data. To remove it from our systems as well, click Disconnect as in section 1, or ask for full deletion as explained below.

3. Request deletion of all your data

To delete your account and all related data, write to backupnickclicks@gmail.com from the email address you registered with, with the subject “WooopHub data deletion”. If you used Facebook login or only connected a profile, tell us the name of the Page or profile.

  • We confirm receipt within 48 hours.
  • We delete the account, connected profiles, tokens, content, calendar, comments, approval links and reports within 30 days.
  • Backups are overwritten within the following 30 days.
  • We only keep invoices and tax data for 10 years, because the law requires it.

Once deletion is complete we send you a confirmation email.

4. What stays on the platforms

Posts already published on Facebook, Instagram, TikTok or Google stay on your profiles: they are yours and are managed directly on the platform. Deletion on WooopHub does not remove them.

5. If you are a client of a studio

If you received an approval link or a report from a studio that uses WooopHub, your data is handled on behalf of that studio. You can ask the studio for deletion, or write to us at backupnickclicks@gmail.com: we will forward the request and delete your data. If you received a team invitation you did not ask for, you can simply ignore it: invitations that are not accepted expire and are removed automatically.

Contact

Data controller: Hettiarachchi Nick Alex (sole proprietorship), Via Cristoforo Colombo 21, 20064 Gorgonzola (MI), Italy, VAT no. IT14053740966. Requests: backupnickclicks@gmail.com. More details in the privacy policy.